Frequently Asked Questions

What's the minimum order quantity?

The minimum order quantity (MOQ) for all our products is 10 units. This allows us to provide you with the best pricing. If you require a larger quantity, we are happy to assist with bulk orders and can discuss custom solutions to meet your requirements.

If you're interested in placing an order with fewer than 10 units, please feel free to reach out to our team for guidance on available options. We're committed to working with you to create the perfect gifting experience.

Can you ship to multiple addresses?

Yes, we offer flexible shipping options to suit your needs. We can ship your entire order to one address, or, if you prefer, we can send items directly to multiple recipients. For orders shipping to individual addresses, a $10 shipping fee will apply per address.

If you choose to ship to multiple addresses, simply provide the list of recipients and addresses after placing your order, and we’ll handle the rest. This option is perfect for remote teams, clients, or any group that’s spread out across various locations.

What's your lead time?

Please allow 7-15 business days for us to process your order. This time frame includes preparing your gifts or teambuilding kits to ensure they meet our high quality standards. Once your order is processed, standard shipping within the continental USA typically takes an additional 5-7 business days.

If you need your order sooner, we offer expedited shipping options. Please contact our team, and we’ll do our best to accommodate your timeline. For orders that include custom items or special requests, please allow extra time for production.

We recommend placing your order well in advance to guarantee on-time delivery, especially for large events or special occasions.

Can I customize the gift boxes?

Yes! We offer customization options to make each gift unique and aligned with your brand. Options may include adding your logo, custom packaging, or personalized messages. For specific customization requests, please contact our team, and we’ll work with you to create a memorable experience.

Can I include a personal note or branded message with my gift?

Yes! Each gift can include a personalized note or branded message. This adds a thoughtful touch, especially for client gifts or team-building events. You can provide us with your message during the ordering process.

How do I place a large order that's shipping to multiple addresses?

To place a large order shipping to multiple addresses, go to our Place Large Order page, upload the recipient addresses, place your order, and send us the form. We’ll handle the rest!

Can't find what you're looking for?

Contact us via email for assistance and a member of our Customer Service team will promptly respond. Remember to provide your order number if available. Reach us at hello@appreciato.co

Other inquiries? Let's chat.

Please email us at hello@appreciato.co